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Author Topic: B3 Beluga Crown  (Read 5987 times)

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Wickets-then-runs

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Re: B3 Beluga Crown
« Reply #30 on: December 22, 2016, 09:55:24 PM »

I can assure you B3 will put this right and they will be in touch soon mate.
absolutely agree with Dave, here! I have never dealt with a company like B3 when it comes to excellent customer service!
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GDP1964

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Re: B3 Beluga Crown
« Reply #31 on: December 22, 2016, 09:57:43 PM »

Phew Andy you not in the Christmas cheer tonight are you 😂😂😂
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Manormanic

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Re: B3 Beluga Crown
« Reply #32 on: December 22, 2016, 09:59:00 PM »

Honest truth, the stickers being so badly applied, I would have sent it back.
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ursmasti

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Re: B3 Beluga Crown
« Reply #33 on: December 22, 2016, 10:02:20 PM »

yea feel bad first place it did happen .. and now sending it from USA to Uk .. fix ... and UK to USA would take couple weeks as xmas is around the corner .. i will feel bad not having this next week when i dont to work and could make it match ready :( .. their customer service so far has been outstanding .
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Andythomo21

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Re: B3 Beluga Crown
« Reply #34 on: December 22, 2016, 10:02:26 PM »

Haha Gary, too many hours at work and back again at 4.45am in the morning.

As I said, can't fault B3's customer service, but running a brand yourself, I'd guess you'd be very disappointed to see your creme de la creme product sent out to a customer with that level of finish?!
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procricket

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Re: B3 Beluga Crown
« Reply #35 on: December 22, 2016, 10:05:21 PM »

In my time with b3 they have made mistakes and will no doubt do so in the future.

For me it about never making the same mistake twice something they/we have fallen foul of this time.

There a major production meeting comin up and all posts of this forum will be brought up both positive and not positive.

I can't say I'm sorry enough even though I was not at the factory but I did recommend the bat to the lad how bought this.

I have left my feedback with b3 about this and other issue they are aware of.

Agreed mistakes happen but can't keep happening for this I hope they will be better.

As I have said they will sort any issue out with this


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Gurujames

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Re: B3 Beluga Crown
« Reply #36 on: December 22, 2016, 10:14:17 PM »

the offending stickers are applied to an area where they have to bend in 2 very different directions and stickers don't want to do this without a crease. where I have made my own stickers I have had to take 'darts' out of them to make them fit. A scalpel and a keen eye should sort this. That could/should have been done in house. A tricky one as then people would complain that there's a cut in them (although microscopic).
I have a GM duelist with a similarly fitting handle. It has hit an outrageous amount of balls and is an absolute gun.....still. I feel the integrity of the bat is not compromised. Also, as it is the fit AND the glue surface are that are the issue. My bulldog spirit has a smaller splice and therefore smaller glue surface area but is still more than satisfactory.
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e4sby

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Re: B3 Beluga Crown
« Reply #37 on: December 22, 2016, 10:16:03 PM »

If you are paying 500 for a bat you expect perfectionist.... this is far from perfection....
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GDP1964

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Re: B3 Beluga Crown
« Reply #38 on: December 22, 2016, 10:19:47 PM »

Let's not make a Mountain out of a mole hill here lads Quite a few of my bats  used to come over with stickers that have bubbled we put this down to the baggage hold pressure (that's our excuse) hence all bats are stickered up here . The handle well to me if the bats feels great with the current handle in it don't change it you could change the feel completely with a new handle . We are only Humans and B3 no doubt will sort this out .
Merry Christmas
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e4sby

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Re: B3 Beluga Crown
« Reply #39 on: December 22, 2016, 10:20:56 PM »

Unfortunately it seems Dave who has very little to do with B3 has to try and smooth things over....

It does seem B3 take advantage of customers good nature and return business - this does seem like a rush job that you don't expect from a 500 bat.

Fair play to @procricket trying to sort things out
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ursmasti

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Re: B3 Beluga Crown
« Reply #40 on: December 22, 2016, 10:26:37 PM »

Let's not make a Mountain out of a mole hill here lads Quite a few of my bats  used to come over with stickers that have bubbled we put this down to the baggage hold pressure (that's our excuse) hence all bats are stickered up here . The handle well to me if the bats feels great with the current handle in it don't change it you could change the feel completely with a new handle . We are only Humans and B3 no doubt will sort this out .
Merry Christmas

i am not concerned with stickers .. as long as B3 comes and says handle is fine just go and use it ..i am happy to keep it . i dont want to break it after using and later i feel bad that i didnt get it fixed before .
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GDP1964

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Re: B3 Beluga Crown
« Reply #41 on: December 22, 2016, 10:31:07 PM »

I am sure you will get a very favourable decision from B3
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sarg

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Re: B3 Beluga Crown
« Reply #42 on: December 22, 2016, 10:35:47 PM »

Production mistakes aside, i'm glad the Beluga profile was adjusted from the speculated 35mm edge thickness /65mm Spine Depth to the now WCC recommended 40mm/60 mm.

I think these changes will improve the play-ability of this design without effecting the pick-up characteristics of the design. It is tempting to purchase a review bat because I love designs that are funky and promote smaller brands out of the box thinking, I'll wait for feedback from players.
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procricket

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Re: B3 Beluga Crown
« Reply #43 on: December 22, 2016, 10:38:57 PM »

It basically a 1271 with a scooped out top and slightly bigger in other areas

Coverage will be the same but a more manageable weight

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Alvaro

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Re: B3 Beluga Crown
« Reply #44 on: December 22, 2016, 10:42:16 PM »

@ursmasti how is this handle in comparison with your BAS?
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