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Author Topic: Fantastic customer service  (Read 1203 times)

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radiomark

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Fantastic customer service
« on: February 20, 2016, 07:54:41 AM »

Great customer service from Tom at Ayrtek.
I bought the last air liner helmet in the sale
For my son.
Unfortunately he was hit under the peak by
A bouncer at indoor nets and the plastic
Piece below the peak broke.
My son was absolutely fine ,didn't feel a thing
And the shell was undamaged.The ball had
A big chunk missing though.
I contacted Tom and he said he could replace
the plastic part and check the helmet just for
the cost of postage.
Tom got the helmet Friday and will be sending it
Back Monday fully repaired.

It would have been a shame to have had to bin the
helmet had it been damaged.
Glad I bought the Ayrtek,definitely prevented serious injury.
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Re: Fantastic customer service
« Reply #1 on: February 20, 2016, 08:24:48 AM »

No problems Mark, glad it did its job in keeping your son safe 👍

ridhuan

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Re: Fantastic customer service
« Reply #2 on: February 20, 2016, 08:34:01 AM »

Goodjob Tom
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Eliotroberts

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Re: Fantastic customer service
« Reply #3 on: February 20, 2016, 02:42:20 PM »

Glad to see this. So many company's are happy to sell their gear then not bother with after care. Top marks ayrtek


Sent from my iPhone using Tapatalk
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radiomark

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Re: Fantastic customer service
« Reply #4 on: February 20, 2016, 04:42:00 PM »

Forgot to ask.Does the Nek-Tek fit this helmet OK?
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Re: Fantastic customer service
« Reply #5 on: February 20, 2016, 04:45:54 PM »

Forgot to ask.Does the Nek-Tek fit this helmet OK?

@radiomark Yes Mark it will fit, let me know if you want one and I can add it to the package before sending it on Monday. You should have my PayPal so it will save P&P if you want to send the 30 over for one.

radiomark

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Re: Fantastic customer service
« Reply #6 on: February 21, 2016, 08:52:28 AM »

Email sent
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